Support
Last updated: 16 August 2026
Need help with ChiongAh? You’re in the right place.
Contact us
The fastest way to reach us is by email:
When reporting a problem, it helps to include:
- your iOS version and device model (e.g. iPhone 15, iOS 18),
- the app version (Settings → About in the app), and
- what you were doing and what went wrong (a screenshot is ideal).
Frequently asked questions
Why are arrival times sometimes wrong?
Arrival estimates come from Singapore’s Land Transport Authority (LTA) and can be delayed or occasionally unavailable. ChiongAh shows the latest data it receives, but it cannot be more accurate than the source. Please don’t rely on it for time-critical decisions.
The app can’t find nearby stops.
Nearby stops require location access. Enable it in iOS Settings → Privacy & Security → Location Services → ChiongAh. You can also search for a stop by name or code without location access.
How do I remove ads?
ChiongAh offers a one-time premium unlock in-app purchase that removes ads. If you’ve already purchased it on another device, use Restore Purchases in the app’s settings.
I bought the unlock but ads are still showing.
Open the app’s settings and tap Restore Purchases. Make sure you’re signed in to the same Apple Account you used for the purchase.
How is my data handled?
ChiongAh has no accounts and keeps your precise location on your device. See our Privacy Policy for the full details.
How do I delete my data?
All your data (favourites, saved places, settings) is stored on your device. Deleting the app removes it completely.
Widgets and Siri
ChiongAh includes home-screen widgets and Siri shortcuts for your favourite stops. If a widget isn’t updating, ensure the app has been opened recently and that your favourites are set in the app.